If a department suspects that an application file contains fraudulent or falsified documents, a copy of the file should be forwarded to the FGSR.

The FGSR will do an assessment to determine whether a) the student is academically admissible, and b) the documents are falsified. The FGSR will verify documents by contacting the institution. The department may choose to send copies of both the transcript and the translation (if available) directly to the institution and request verification. If departments need the address of an institution, the FGSR may be able to provide it.

If a department suspects that letters of recommendation are fraudulent, the department should contact the referees for confirmation of their letters and include a copy of the recommendation letter; or the department can ask the FGSR to confirm letters.

If a department suspects a TOEFL score is fradulent, it can be verified, providing the score is less than two years old, by calling TOEFL at 1-800-257-9547.

When a department has proof that documents are fraudulent or have been falsified, the applicant will be refused admission. The FGSR will send a ‘receipt of fraudulent documents’ letter to the applicant, with a copy to the department, and a copy for the applicant's file. The FGSR will notify the Association of Registrars of Universities and Colleges of Canada for their compilation of receipt of fraudulent or falsified documents. Refer to "Section 9: Disputes and Resolutions" regarding the Code of Applicant Behavior.